Every one of us work environment is different, we work in different industries, our department has a different department structure, different facilities configuration, the user is also different. However, as a technical support staff, we have a common goal, that is to let people and computers to be able to live in harmony.

In the past many years, I have worked in many industries, from commercial aircraft manufacturing to the management consulting industry, from the chemical plant to the ceramics factory. Although in different working environment, hardware, software and human configuration are not the same, but some people make you feel angry things is always the same